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Outsourcing Services

Outsourcing Services Overview
In today's demanding business environment, where maintaining operational costs to a minimum level is the main concern, you are beginning to realize the benefits of outsourcing IT operational services. Instead of maintaining in-house resources to manage your IT systems, you are opting out for outsourcing services. Likewise, you purchase only the services that you would need to minimize cost.

Companies outsource IT environments for a variety of reasons, such as:
  • Focusing on strategic goals
  • More efficient operating costs management
  • Improving systems performance
  • Filling gaps in technical expertise
  • Improving levels of end-user support

Jaggy's Outsourcing Services address each of these issues, but the biggest benefit to our customers comes from our service philosophy. We don't believe in the "one size fits all" strategy of many outsourcing service providers. Instead, each customer solution is designed to optimize their unique operating environment.

Application Management
Jaggy Application Management Services can supplement your staff, co-manage applications or even manage your entire set of applications. Our experience addresses virtually every type of application - from legacy mainframe systems to Web-based and custom applications, plus off-the-shelf packaged solutions from leading vendors such as Oracle, Microsoft, IBM, Infor, and SAP.

IT Infrastructure Management Services
Jaggy's IT Infrastructure Management & Support services provide organizations with a completely scalable solution, customized specifically to suit their individual requirements. By functioning as an extension of our client's internal infrastructure, we help organizations increase their operational efficiency and significantly reduce costs by monitoring and administering all their operations. A 24x7 remote monitoring model ensures zero downtime of the clients' IT infrastructure, thereby delivering optimum business results by allowing them to provide uninterrupted services to their end customers.

Enterprise Application Management Depending on the customer's situation, we can manage their ERP application and related software, or the entire IT environment. Jaggy's ERP competencies include top tier applications such as Oracle Applications (E-Business Suite), PeopleSoft, JD Edwards, SAP and Microsoft Dynamics AX, as well as numerous others.

Enterprise Cloud Computing
At Jaggy, we help organizations leverage clouds computing to reduce their overall spend on IT. We realize that significant investments are made by organizations on software licensing, maintenance, upgrades and infrastructure related activities. In Cloud Computing, these major investments are eliminated and taken care of by the service providers.

IT Contract Management
Jaggy IT Contract Management can help reduce the cost of administering your hardware inventory, improve security and ensure you are always ready for your next IT audit.

Key Benefits

  • Significantly cutting the cost in managing applications and IT infrastructure
  • Less concern in terms of implementing new and future technology
  • Development and management of a more simplified IT structure
  • Effectively minimizing the impact of managing human resources

Please contact us for pricing and additional information.