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SUPPORT» Flexible Support PlansNovember 19, 2008  
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Flexible Support Plans

Plans Bronze   Silver   Gold   Platinum   Titanium  
Backup & Recovery Not Available   Not Available   Not Available   Available   Available  
Critical Patches Not Available   Not Available   Available   Available   Available  
Disaster Recovery Test Not Available   Not Available   Not Available   Available   Available  
End to End Performance Not Available   Not Available   Available   Available   Available  
Health Check Not Available   Available   Available   Available   Available  
Hosting Not Available   Not Available   Not Available   Not Available   Available  
Maintenance Level Not Available   Available[1] Available[2] Available[3] Available[3]
Management Reporting Not Available   Not Available   Available   Available   Available  
Monitoring Not Available   Available   Available   Available   Available  
Security Audit Not Available   Not Available   Not Available   Available   Available  
For additional information on our leading Managed Services support plans, follow the links below:

Bronze

  

Silver

  

Gold

  

Platinum

  

Titanium

  		 Select a plan
Flexibility is the key to all support plans Jaggy offer. We understand that every business and every Oracle environment is different, and we've made every aspect of our support packages fully customizable.

We have designed our support plans to provide you with the resources you do not have internally, the body of expertise you cannot find elsewhere, the manpower you do not have to spare and the assurance to help you get the job done right. We become an extension of your team.

Regardless of the size of your business and the budget available to your IT department, we can offer a robust, secure, and cost effective way of managing your Oracle systems.

Our flexible support plans range from obtaining support hours through providing a reactive 2nd line of support, to a fully managed 1st line hosting solution with proactive monitoring - and anything in between.

Contact us today to discuss your specific requirements and the kind of Managed Services support plans Jaggy can offer.
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