Database administration is a uniquely outsourceable component of your company's IT operation. It's a technical infrastructure-support role that's well suited to secure off-site management.

Companies outsource their database administration for the following reasons:

Protect their data with the highest level of DBA expertise;

Focus on company's core competency rather than recruiting and retaining DBA staff;

They don't need a full-time DBA, but want 24x7 coverage;

They want to supplement their existing staff;

If you want an experienced, cost-effective, 24x7 DBA team then outsourcing with the Jaggy Team is the answer for you.

Step by Step: Initial Activities > Ongoing Activities > Site Visits

We begin with a detailed examination of your Oracle, Microsoft, IBM or MySQL environment. Our Jaggy DBA experts review existing strategies and system configuration, and check database health and performance issues.

Here is what we do to get our service up and running for you:

Perform an initial on-site consultation and set up your VPN hardware

Assign a team of Jaggy DBAs to ensure intimate ongoing knowledge of your environment

Review existing backup and disaster recovery staging, where resources permit

Tune your database(s) for optimal performance

Complete a security audit as required

Review existing schema design as required

Next: Ongoing Activities

Your Jaggy DBA team performs any and all of the tasks that a staff DBA would perform. Whether taking over the entire DBA function, or supplementing your existing in-house DBAs, we become immersed in your environment and work closely as part of the team.

Here is how we ensure the optimal availability and performance of your system:

Implement database upgrades, patches, and CPUs

Review alert logs and database performance parameters every workday

Perform preventative maintenance, tuning, and ad-hoc troubleshooting

Monitor and manage storage and objects

Design and implement data architecture

Participate in conference calls and/or online meetings with your team

Assist with ERP application upgrades and patches

Review AWR, ADDM, and ASH reports

Next: Site Visits

Jaggy prides itself on consistently offering a higher level of service than anyone else, on-site or not. We offer periodic site visits where we work side by side with your team.

Our service generally includes an initial on-site visit as well as quarterly visits. These work sessions give us the opportunity to get to know each other better. They're also an excellent time for your support team to pick our brains on any database or hardware subject.

We also know that some emergencies require our team to be on-site, right there in your server room. In necessary emergencies a Jaggy DBA will travel to your site on short notice.

And why not come visit us? We extend a standing invitation to our clients to visit our office anytime – and we highly recommend that members of your team spend some time with ours. They can work on your system from our facility while enjoying access to Jaggy’s wide array of database experts.